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WHAT SHOWS DO YOU OFFER TICKETS FOR?
You'll find information about shows in production posted on our Shows A-Z page. Our Pilots & Specials page provides details about pilots, one-time-only shows, and special events. Links on these pages and on our Home page an Show Schedule will take you to the individual show pages for more detailed information. Shows may be added or deleted at any time.
MAY WE ATTEND TWO SHOWS IN ONE DAY?
In most cases, unless the show times are at least 4 hours apart, you will not be able to attend two shows as most shows will take at least 2 1/2 to 3 hours to film a half-hour episode. Please do not order tickets for shows filming at the same time that you cannot or will not use.
WHAT DOES "Sold Out" ON THE SCHEDULE MEAN?
Yes, tickets are FREE....but we must limit ticket distribution for all shows. It simply means that we have reached the ticket limit for that show. Some shows previously listed as "sold out" may be reopened for additional ticketing if we receive a large number of cancellations, the production company's guest list is low, groups cancel or the studio capacity changes.
I SUBMITTED AN ORDER BUT NEVER RECEIVED MY TICKETS
We do not send tickets or email receipt confirmations to guests who order online. Your tickets are generated for printing when you submit your order. Please print the ticket and studio map immediately. We will contact you by email (if you entered your address on the order form) only if a show cancels, changes time, or if there is some other important information that you should be aware of.
WHAT SHOULD I DO IF I DID NOT OR CANNOT PRINT MY TICKETS?
After clicking 'Submit' on the order form, if you were able to view a ticket on your browser, your information will be added to our database and we will have your name(s) on the ticket/check-in list for the show. The ticket and studio map (pdf documents) that are created for you will 'time out' after a few minutes and will no longer be available; however, we will still have your information in our database. If you did not or could not print your ticket(s), you may check in at the studio under your name(s) - with photo ID(s) for guests ages 18+. The suggested arrival/check in time for most shows is no later than one hour prior to posted show time; however, some ticket holders may line up earlier and arrival times vary for some shows. Studio Maps with show specific check-in location information is posted here. As the tickets are generated for you to print, we do not have copies to send to you. The printout is not required and you may check in without it, but first, please review other important information posted on this page about checking in and attending the shows.
MAY WE CHANGE A NAME ON OUR TICKET(S)?
Individual tickets/names are required for some shows or studios as noted on the order form. If you have ordered a ticket for someone that can no longer attend and would like to substitue another name, please contact us by Email with the name change no later than 12N on the day prior to the show. We will modify the ticket / check-in list for you and your alternate guest may check in under his or her name. Matching photo ID (for guests over 18) will be required at check in.
DO THE SHOWS EVER CANCEL OR CHANGE TIME?
Yes. All shows are subject to change or cancellation. We distribute tickets based on the production schedules provided; however for a variety of reasons, shows that were previously scheduled, may be cancelled, moved to an alternate date or the show time may change. We post revised information as we receive it on our Schedule Updates page. Our Ticket Dept. may also send an email notice (to the address you enter on the order form) if a show cancels or changes.
ARE TICKETS AVAILABLE MORE THAN 30 DAYS IN ADVANCE?
Free tickets are offered online for most shows starting 30 days prior to show date. Our show calendar and order form automatically update around 8:30am (M-F Los Angeles time) to display shows scheduled for the next 30 days.
WHY IS THE WEBSITE 'OFFLINE'?
Guests visiting our website may experience occasional delays or difficulty accessing the order form due to heavy traffic and high demand for tickets, especially between 8:00am and 9:00am on days when tickets for future dates are released. Our technical support team is working on correcting this issue and we hope to have it resolved in the near future. In the meantime, if you receive an 'error message', please click reload or refresh. We apologize for any inconvenience.
WHERE ARE THE SHOWS FILMED?
The shows that we currently represent are produced at various production facilities in the greater Los Angeles area - including studios in Burbank, Hollywood and Culver City. Studio location maps are available here for viewing or printing.
IS PARKING FREE?
Most studios that provide audience parking in lots or structures do not charge a fee for parking. Specific parking and check in formation for each studio is on the map you received when you printed your tickets. You may also view this information on our Studio Locations page. If you visit a studio with street parking, please be advised that you park at your own risk. Please be sure to read the signs for posted parking restrictions. If you choose to park at a nearby "pay lot", you will be responsible for any parking fees.
WHAT TIME SHOULD WE ARRIVE?
You will find the suggested arrival time on your ticket. For most shows it is 60 min. prior to show time; however, that may vary for some shows depending on production requirements. Ticket holders are admitted on a first come basis as space allows. As we have no control over when other guests will choose to line up for a specific show or date, we cannot provide you with the "best" arrival time.
MAY WE CHECK PERSONAL ITEMS?
The studios do not provide lockers or facilities to check or hold personal items for guests attending the shows. Please leave your cellphones, pagers, backpacks, large bags, cameras or recording devices at home, in your car or in your hotel room as they are not permitted in the studios.
IS FOOD AVAILABLE AT THE STUDIO?
Some productions provide limited complimentary snacks and/or beverages (bottled water) for the audiences; however, we suggest that you plan on eating before or after you go to the studio as there may be no refreshments offered and most studios do not have vending machines or catering trucks available.
IS THERE A LOT OF WALKING?
Some stages are very close to the check-in area, but many studio facilities are fairly large and there may be a long walk from check-in to the soundstage. Please notify the page crew at check in if you require any special assistance and they will do their best to accommodate you. Also, please be advised that in most studios there will be a small flight of stairs leading to the audience seating area.
WHAT ABOUT GUESTS WITH DISABILITIES?
If you, or someone in your party uses a wheelchair or for another reason may require additional assistance, please notify us by email at: [email protected] as soon as possible after submitting your order. Due to the very limited open space on the stages, most can only arrange an area for up to two wheelchairs - or guests that have difficulty with stairs - on the studio floor along with one attendant. The studios do not provide wheelchairs or other assistance devices and any accommodations offered may be limited and available on a first-come basis. Amenities that may or may not be provided are at the discretion of the show's production company, the studio facility, the studio security department and/or the Fire Marshal.
WHAT HAPPENS IF WE'RE NOT ADMITTED?
Ticket distribution is limited for all shows; however, free TV tickets may be distributed in excess of studio capacity and general admission ticket holders will be admitted on a first-come, first-served basis as space allows. Admission is not guaranteed. Guests who are not admitted will be offered seating at another show the same night if possible, and/or priority seating at a future taping. The audience pages at the show will provide you with information. Priority seating offer may not apply to future dates of the same show and is always subject to availability.
MAY WE MEET THE CAST AND TAKE PICTURES?
At many shows some or all of the cast will participate in a brief a meet and greet with the audience; however, any personal interaction with audience guests is at their discretion and that is not something that we can promise or arrange for you. Guests are not permitted to bring personal still or video cameras (including cellphones) or recording devices of any kind in the studio.
HOW LONG DO THE SHOWS LAST?
The actual time that you're in the studio will depend on a number of factors including possible re-takes of scenes (the "bloopers" you don't see at home), wardrobe or set changes or technical problems. Most half-hour comedies take at least 3 to 3 1/2 hours to tape or film an episode so please allow enough time for your visit to the studio.
IS THERE A DRESS CODE?
Guests for shows where the audiences do not appear on camera are encourged to dress casually and comfortably. In order to compensate for all of the hot lights and equipment on the sound stages, it may be a bit cool in the studio so you might consider bringing a light jacket or sweater. If the audience is seen on camera (AFV, etc.), there will be a "dress code" and that will be noted with the map and check in information that you print with your tickets. You may also receive an email reminder.
HOW CAN WE ARRANGE GROUP TICKETS?
Most of our shows accept advance reservations from organized groups of 10 or more and fundraising opportunities may be available! For more information about fundraising and free group tickets (10 or more) please contact our Group Dept.
DO YOU PROVIDE VIP TICKETS FOR AUCTIONS?
Sorry, we do not provide VIP or priority tickets for charity fundraising events. The shows that we represent prefer to choose which businesses, companies or charities to support and we are not authorized to do this on their behalf as there may be some potential legal issues involving 'implied endorsement'. You would have to arrange this directly with the show's production office or the network affiliate relations/promotions departments. If your organization is in the L.A. area, and you're interested in raising money, we do provide free studio audience tickets and fundraising opportunities for groups of 10 or more.... please contact our Group Dept. for details.

If you were unable to find answers to your questions or need additional assistance, please Email our Ticket Dept. or call 818.260.0041